I felt like his only customer, which was far from the truth.

That's why you always hear that at the beginning of automated calls or when talking to anyone's customer service.

Do a bit of research on town / county tourism sites to understand target customers. 

My brother in law lives in the area and is a Custom Homebuilder so I will use him for help with rehab costs.

At our company we like our clients to be involved as much as they want to be with the expectation of trust in our expertise for certain operational factors.If time and distance are a factor, it's better to have a solution that is custom tailored to your needs.

And the sad thing is most of your happy customers don't really do much effort to share their good experiences online than those who felt bad about your products and services.Lately, I met a guy from California who is into customer satisfaction.

I had a customer that was renting a 2 story home here in town and during a hurricane the flood waters kept rising and flooded the entire first floor.

That is not normal.PS - I was a licensed RE Estate agent for my family's home builder business, a custom home builder, so I think I'm allowed to share and ask for helpful advice.Zillow isn't accurate which is true - but consumers also use it -- which is true.Last but not least, if the agents had just done their job I wouldn't have to complain.

What might work is pointing Canva to AirBnb API if they allow it.The benefit to doing it manually is you can add segmentation- I needed that to better understand my target customer (i.e. locals needing temporary place to live and also pet owners).What I'm not strong on is the SEO side and how to enhance it.

However, if you can't handle your customers in real time, are you sure this is your best plan?