They also may not have easy transportation, so it may be easiest to get a bank account at a nearby bank where they can deposit their rent.Also, some Social Security payments are not received until the 3rd, so you may need to adjust their due date.And don't be soft when you hear a sob story about not having rent because they had to spend money on this or that and they're so poor, etc. 

In other words, this soft-hearted person over here may not be strong enough to give you a consequence - so, let ME be you consequence." 

Market was soft for 1-2 years, and then back on.

We prepare a move-in gift package that includes cleaning supplies (degreaser, carpet spot cleaner, vinegar, baking soda, magic eraser, disinfectant wipes), cutting board, plunger, hand soap, dish soap, paper towels, and toilet paper, presented in a cleaning bucket and reusable shopping bag. ($30)  At move-in we also loan the tenant the use of drop cloth runners (to protect the flooring on move-in day), furniture moving blankets, furniture sliders, furniture lifting straps, a step stool, and a picture hanging tool kit (with small hammer and picture hooks). 

Or is this a soft eviction where you have told her she has to move out by the end of the month, but you haven't actually taken legal (meaning court) action yet? 

x wouldn't even place towels on the floor until the maintenance guy got there.

It's hard to be strict but it's MUCH harder to deal with the hassle you'll create when being too soft! 

I like renting to well educated people who have a good track record, as they are more likely to comply with the terms of the rental agreement than someone who has nothing to lose.

Tenants will rant and rave about rents being increased or having to pay more money for anything, or about any changes that might require more work on their behalf (no more garbage chute that was always getting clogged up, meaning they had to take it down to the dumpsters going forward), etc.But, what I quickly learned is that if you start searching Craigslist or other websites for a similar apartment, and you raise their rents so that they are just enough below market so that it's cheaper to stay where they are in your building - they may bluster and beat their chests - but they'll stay put.So don't be too soft. 

I took on a building that was owned by a disabled vet who was soft on one of the tenants who was also  a disabled Vet.