We spend a lot of time blaming the other side of the aisle on problems, but real value comes from rolling up your sleeves on a solution.

I'll definitely start and look into all of your suggestions, reads, roll up my sleeves, and dive in. 

There are times when an situation is engineered beyond your call, and it's time to roll up the sleeves, put your big boy pants on and go protect your investment.The tenant in this case has left the OP with so few choices, he had no choice but to grow some balls and get this sorted.

People don't always respond well to that. 2)It never hurts to have an ace card up your sleeve. 

I will roll up my sleeves and walk side by side with you, but ultimately the student has to own their success and take the actions necessary to deliver amazing results.

Another idea might be to install through the wall units with a sleeve and permanent installation.

You really can't mistake me with the bald head and full sleeve tattoos!

Will- I know you probably have some tricks up your sleeve for getting the BPO to come in where you like it(step 1) - would you mind sharing one or two?

@Thomas Hartman you may consider connecting with @Horton M. he already knows Spanish but I'm not sure Japanese is up his sleeve!

But we were roll your sleeves up all-in with perseverance and a strong why.