The mortgage is $2,600/m @ 3.2% financing so the property cash flows at $5,400/m ... which I think is every investors dream.

if so why ?

So I have a unit that is a section 8 tenant whos rent is under the FMR By 262 dollars..

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – so, they often select the first PMC they call or that calls them back!

If so, what would the percentage be? 

So far based on quotes I've been getting, installing electric wall heater is significantly cheaper than HVAC quotes.

The area looks to be a decent area for STR rentals and has potential to be a great investment if that goes well, we won't have a mortgage on the property so outside of taxes/insurance/utilities it should be easy to cash flow.

I do know that the pricing varies based on the unit count as well as what level you sign up for; but overall, it's super user-friendly for tenants, PM's & owners.Plus they're always updating their software and adding new automation features to make everything so simple as well as well as great customer support. 

Do you charge fees or not, and if so, at what level?

Today, I emailed and called again.