The most important part for me is access to affordable contractors and the ability to communicate via email.  

This was communicated to the contractor and he initially indicated that it would not be a problem but as time has elapsed the contractor no longer wants to deal with it. 

Hello,My name is Jerry Taylor, I want to thank biggerpockets for understanding the needs for owners and investors to communicate, I myself deal with Probate properties here on Longisland, Hope to connect with fellow members in the same Real estate areas of profession.

Buyer agrees to conduct all negotiations for the Property only through Broker and to refer to Broker all communications received in any form from real estate brokers, prospective sellers, or any other source during the Term of this Buyer Listing Contract.The legality is technically there in the contract for them to be your buyers broker.

His posts have always been well thought out and content-rich, in my opinion.I went to briangibbonsreicoach.com where he gives away tons of free info and also offers personal mentoring.I had the chance to communicate with him today and I could not have been more impressed.

Likewise, if there is every anything I can help with, please do not hesitate to reach out, especially with things like financial models and communications materials; as you can imagine, my day job has made me fairly proficient at those!

It does not sound to me like they are communicating properly.

They used it as their non refundable EMD, got sloppy and didn't communicate well with the end buyer.

We've also send out a text message to 2 of the tenants (previous communications were made via SMS) to remind them and to let us know when we can get the remaining balance of rent.

What we have here, is a failure to communicate!