I certainly would have questioned any drain service that could not get the drain opened in short order, and would have requested the video inspection to identify the blockage was due to failed pipes and not some obstruction that was dropped into the drains (yes, been there, done exactly that - the drain service "snake" hit something it couldn't clear so took a look at what turned out to be collapsed pipe; my unit was not uninhabitable for the time to cut out the pipe).Now, the question of a "reasonable" hotel rate is next; maybe you should explore that if you decide to be more fair and reimburse for hotel time at a more affordable location.And clear communication is necessary too - you made some statement that the tenant took to mean "go stay at some hotel courtesy of the landlord", and maybe you said it, maybe you didn't but it sure does not seem clear.

Other than that I think video tutorials will be my best friend for a while haha

That video clearly shows how tenants paint, when they ask you if they can paint.

I saw this video saying it is a great idea! 

@Derek Janssen are you thinking about a group video chat? 

Since we already own a lot of properties, we work to partner with cheap and skilled tradespeople saving maintenance costs.We are proactive in our maintenance so our tenants are happier and they stay on average longer than most tenant occupancy periods (which saves the owner on future leasing).We set up leases to end during summer months where we have the most tenants looking for new houses to rent so we can maximize rental rates.Even though we rent fast, we prioritize make ready repairs so that we can continually keep the property up to maximize rental potential and identify and get great tenants.We are proactive in our collection of rent so we evict faster than self managing investors.We perform inspections to identify how tenants are keeping the property to not renew leases to hoarders and people who break lease terms.We perform move in and move out inspections by video to document condition to charge back tenants on security deposits.For some investors, they are not as on top of all aspects of property management and they should get help (to improve ROI). 

Those who find they can tele/video commute just fine may end up moving where they want to be instead of where they had to be. 

Here is a great video on luxury viny plank flooring directly over ceramic tile.

Both listings have professional photography, video tours, and I offer amenities like internet and parking space.

watch this video to get you thinking about what your needs are.