Also, don't forget, on a buy and hold I am also getting a return on the principle pay-down (which my tenant is paying), and will be able to claim a tax deduction for the net operating loss from the depreciation.

Finally I interview them to make sure they see their job as a combination of looking after my financial investments, and keeping the renters (aka customers) happy. 

Because the guy I was talking to kinda seemed like a jerk, like IDK if he thought I was lying or what but he could use some brushing up in customer service

I responded that I understand but I would like to see invoices for all of the costs he is claiming (as they felt expensive and I drove by the house to saw that the dish we were being charged to remove was still installed on the roof) and am disputing the additional $500 of lawn expenses that seemed to appear out of nowhere ($800 claimed less the $300 which were legitimate and paid in December when we began paying the lawn guy directly).At this point, the landlord went silent. 

Be sure to have documentation or other evidence to back your claim as that will help the board make a determination.

Every stay there is a extra cleaning fee that the customer pays that I pay directly to my cleaner. 

She claimed I never told her about a moveout time of noon - even though it is clearly stated in the lease on page 1 in the Basic Provisions section. 

Looking at it for customers in the past, I have not seen much if any savings with the tankless water heaters. 

I read the tax law and my opinion is that a person can not claim the interest as a deduction for a HELOC in 2018 and beyond.

I have a good network but I feel it could be better, Im in a hot market but the wholesalers are starting to really make alot of money without touching the properties and I feel I got the DIY experience I was looking for so Im now writing my own letters and about to start mailing them out today and Ive also looked into some online back office autopilot software that claims to generate leads for a monthly fee.