Can anyone that has worked with Citrona please provide some first-hand experience?

I do not provide substantial services. 

Hi Sandra,I'm a professional property manager in Pleasanton, CA.

It's generally advisable to have a guarantor in such lease agreements, as it provides an additional layer of security.

The portion of your homeowner's insurance attributable to the rental unit can be deducted.Building a basement apartment can provide valuable tax deductions if you rent it out.

We will provide detailed reports of the properties for you to review, and then we follow through with the repairs or renovations you decide are needed.  

I'm looking into investing in areas that would provide positive cash flow and/or appreciation. 

They may have switched companies and didn't pay the original provider.

Did you work with any real estate professionals (agents, lenders, etc.) that you'd recommend to others?

There are numerous books, podcasts, and online resources available to help you become a more knowledgeable investor.Build a team: Assemble a team of professionals to help you with your real estate investments, including a real estate agent, lender, contractor, and property manager.