Jonathan reassured me of the value RDU could provide through personal connection and high quality service.

It can be done.Remember 2007-2009 exposed a whole host of "break even, lose but hold for equity" landlords... when that cycle swings around again, And it will , make your move.

@Andrew LeBaron - which skiptrace or list service are you utilizing?

When several of our multi's were originally purchased & had lower rents, we had a woman from a random social services group, (had the ID badge # etc) ask a LOT of questions about the properties.

Your service you provide is housing and that's it. 

Which equates to heirship issues, leins from the city for keeping the grass cut, interest in those leins depending on how old they are, and a host of other potential hiccups. 

I typically don't include a washer and dryer with my units, because they can be a service nightmare.

Its doubtful they will be willing to pay the increased rent (they obviously like the size and price as is).If you are splitting the electrical service, its very, very likely the entire electrical system will need to be brought up to current code. 

@Damon Saxton Buy a few properties of your own get hundreds of smokin reviews and branch out to offer your PM services to other owners. 

Positive reviews don't just show up, it requires the agent to provide good customer service and market knowledge, further it will be a good indicator of their deal flow.