If you can pass the utility off to the customer then you don't have to worry. 

What I do not want is a tenant who wants compensation for their inconvenience or any other expense they may claim they are incurring and that they want me to pay.  

I am a custom staircase maker and have been blessed with the ability to binge real estate investing books all day at work, and finally got hooked on the bigger pockets podcast as well. 

They know the longer they are in existence the higher their cap ex estimate number will become, but they still estimate based on their past actuals knowing it is under estimating the life time cap ex (and yet I still claim they are one of the more reputable in part because they are honest about how they derive their maintenance/cap ex numbers and if you ask they will admit that long-term it is under estimating the real cost). 

However beware he could dispute it and you could find your in small claims court.

It's those maniacs that buy homes cash via quit claim deed off of craigslist that really get screwed.Make sure your property manager is a licensed real estate brokerage.Understand you can not eliminate all risk, only mitigate it.

Farmers branch, Texas The property sits on a creek and park Pool and Jacuzz New windows10 year old roof1 ac 2 years oldMy guess on avr495 -480kWhat customer needs 410kRepairs Guess of 55kFloorsTile in kitchen Wood floorPopcorn on ceilingWood panelingBathroom remodel It’s about to be foreclosed by the reverse mortgage.

If they claim they can't afford it, you may consider letting them make payments over a 90-day period but I wouldn't stretch it beyond that. 

I'm not quitting my day job (the earliest would be 8.5 years from now to claim my pension and retirement benefits) but we will look for our 3rd source of income and take the long approach to transitioning out of corporate world.Too me, this is a Marathon, not a SprintGood Luck!

If you owner occupy, you are able to claim homestead exemption that will lower your tax bill.