For roofing I got better bids from a building contractor that specializes in custom homes and room additions rather than the roofing contractors. 

Additionally it can create liability to the buyers broker/agent because by answering questions from the seller looking for help because the flat fee company is nowhere to be found it can create IMPLIED AGENCY instead of a customer performing just ministerial acts.I do commercial but I have friends that do residential and they typically stay away from these types of listings.  

It's a rare industry that the vast majority of reviews aren't from their primary customer. 

So Rebecca had the idea to start a Training Cafe and offer à la carte coaching - not a guru class from A to Z, but just that one custom piece of local coaching when and where you need it.We believe the general information is already out there; free and readily available: here on BP, in form of many books and podcasts and at local meetups etc.

As a customer service thing, if I can make it all happen without the client knowing a damned thing about how we made it happen, that's not a bad thing. 

Don't let the customer between you and the door. 

@Charlie Chres Licensed professional contractors generally dont let the customer supply materials .

Logan Freeman got a lead from his consulting business, a customer of his had been a patron of the hardware store that occupied the building.

(No affiliation other than as customer)

I also have a customer of mine that is an investor, and have had a few lunch meetings with him.