Seems that Greg's Resrents.com PM has gotten very mixed reviews on Zillow and the Internet (google) in general.

Depending on the amenities offered, and many HOAs in my market will also pay water bill, possible cable/internet, pools, hot tub.

I'll bet there was no locksmith or the tenant locked themselves out of the house.Unless there was a defective lock, I wouldn't pay and even then, why didn't the tenant call you?

The internet is both a beautiful and a terrible thing.

We made a bet: be okay with no (or negative) margins on cleaning and let high quality reviews pay dividends years later.It’s paying off. 

If its' long term appreciation (which I'm personally not a fan of betting on) you can look at it as, if you put a small 3.5% down payment using FHA or Fannie Mae, and your property appreciates on average at 3% a year.

Your best bet for locating and connecting with this individual is on BiggerPockets or your local REI meet-up.

You can find all of the info here on this site and the internet in general. 

And many of the full real estate cycle sponsors market through 506B and are not allowed to market  publicly (i.e. on the internet) and have to market through referrals.

I had a lot of luck with ASI ASI and Safeco early in my journey, and then I stumbled upon a different class of insurance companies that are more geared towards investment properties.My policies are currently underwritten by SES and they have been great to work with and very geared towards the investor.My insurance agent is a sage source of counsel on the subject and I bet he'd be a good resource for you if needed!