Remember the work is being funded by the insurance company and the increase in premium you will have after a $25,000 roof claim is nominal compared with a $35,000 roof claim.This Youtube video was put together by my area Community Association Institute chapter which is an industry group designed for condominium associations that provides best practices for property managers.  

The most popular ones here on BP seem to be1) Memphis2) Cleveland3) IndianapolisI recommend setting up keyword alerts for each of those cites as they all seem to have pretty similar numbers and are all incredibly well represented here on the site.

When I first took a look at the properties, it was just the estimate repairs so I didn't take any pictures aside from a video walkthrough of 2 out of the 3 properties.

When they figure that out, they could get video footage if opened in a branch.

Virtual tours are sweet as I am doing my own before and after drone videos on my flip projects

On this forum I see that opinions like "stop shifting blame, man up, bite the bullet" are pretty popular....But my question is more about: how can I use this opportunity and help tenant understand that they should report issues ASAP even if they don't care about the place where they live?

I watched the video you sent and the loan estimate I just got was with actually with HomeReady.

I am not sure how much you follow the market but multi is very popular now so it will be hard to find on market deals but if you are interested in discussing more just let me know and I am happy to help in anyway I can.

It directs you to some creative financing ideas by Brian Gibbons here on BP.https://www.biggerpockets.com/blogs/3/53697-video-...

Everything that you can think of is now on short, youtube videos, online if you do the right Search with Google and include "youtube."