We had one performed by a local agency and they did a dreadful job. 

I'm sure you had that in RE school, laws of agency and the relationships of agents and brokers, but being human we forget.

Louis :The best agency in NY is Better Homes & Gardens Rand Realty.I can connect you with Brokers to connect with - connect with me.Vivek

You can find it hereReal Estate Agency For Realtors® who Wholesale If you are interested, I would highly recommend you at least peruse it to familiarize yourself with how the Code of Ethics specifically applies to Realtors® who wholesale!

Also keep in mind that banks, mortgage insurance, and regulatory agencies often verify or compare their own data with assessment records.

in 2007, I went to a class by a nonprofit neighborhood services agency for first time home buyers and they went over exactly the same thing.

I've used American Title and Settlement Agency 3035-E Peters Creek Rd on two owner finance deals.

You should send a denial (thank you) letter and give the reason why they were not selected.If you pulled credit, by law you must notify them if credit was the reason, the agency information was obtained from and a notice of them having the right to obtain credit information free of charge in connection with the inquiry.I kept rejected applications for 3 years then destroyed them, look to you state's statute of limitations as to filing any action against you for records to be retained as well as retention periods if you're an agent/licensee. :)

So locate an agency that is reputable first and foremost.  

After the 10 days have passed, send all the paperwork you have on the former tenant to a collections agency.