They get paid to do it, and you could be the next customer. 

The helical piers system would cost $25k but is a permanent solution.

You just ask to be added to their customer list and they'll come automatically when the snow hits.  

Can't you come together and figure out a solution where he returns and addresses your concerns and collects the $2K?

I'm Tom Pappas from Victoria TX, specializing in custom container homes.

I redid the master bathroom by removing the tub and putting in a standing shower with white granite looking tile, and a custom glass shower door.

they got ahold of me on fb through one of my groups and claim to be a direct lender. they seem to good to be true. I want to make sure i dont get scammed out of $1,000's on my first big deal. thanks for any info. 

We use a custom spreadsheet and DealCheck to break down key metrics like cash-on-cash return, cap rate, and debt service coverage ratio (DSCR).

Wiey Underwood I answered a similar question in the thread link below and listed several of the cost segregation companies that our customers use (not necessarily partners).https://www.biggerpockets.com/forums/51/topics/1163125-mater...

I’m very big on having the proper customer support and making sure if I buy something I can contact their support to get more info/refunds etc.