This is not screening but making sure that a person is real.

Yes, we are learning a HUGE lesson when it comes to tenant screening and hopefully in the future we'll be able to sniff out POS type people better. 

Be diligent in your screening process.As for rules and regulations, call the city and ask. 

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator.So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean?

I might encourage you to drop your screening fee - I don't know how much your screening company charges you, but $50/adult might be a deterrent (or you could say it's refundable if they don't qualify).

I only have 5 to 12 showings and 1 or 2 applications, but I screen out unqualified early so as not to waste time.

Some people think others have all the luck in the world while others know that a lot of luck is actually blood/sweat/tears.

Look at the map and somewhere in a corner there should be some ratio of length that changes as you zoom in.Now from that ration with your ruler measure the house on your screen  (in map view) and you can get reasonably accurate numbers.

Make a PDF or JPG of a screen shot showing the time sent, and probably a hard copy print out wouldn't be a bad idea either-- all of this is likely overkill, but not bad practice for "just in case". 

It's a great screening tool. ;)