Have you physically gone to their office?  

Recently we stopped by his place--he was not home-- and noticed that he has made physical improvements to the outside of the property...think something permanent in nature like an arbor or porch railing.

I had physical books and papers in my rentals but it seemed that people wouldn't look at it and still asked me the same questions over and over.

You can't charge a fee or extra deposit for a service animal (either a mental or physical disability). 

There is no custodial requirement for the 401k.

Tenant screening, physical security measures, community watch, solid policy practices (both HOA and apartment)... all are material to an overall security solution.

I believe you need a base to be in the proper mental, physical, and financial state of being.1. learn to clean. get good at it. get into a routine. learn the different products and brands, and which works best for each.

Man dies suddenly without will and property is not held in trust.Wife 2 gains custody of 16-17 year old Daughter 1.

The only renovation I would physically need to do is to add a front door, kitchen and a partition wall to create 2 separate 2 bdr units.  

Maybe the roles of the people involved need to be clarified.Does First Services Residential manage the Condo Association as an Association, such has keeping books, monitoring for violations, managing contractors, etc (and therefore subject to the regulations) or does it simply do physical repairs to the common and limited common elements?