I would really appreciate your recommendations.

You should give them a pest-free home, then make them responsible for ordinary pest control after that.I also recommend educating yourself on how to handle small pests like this, then educating your tenants to handle it themselves.

1500 Well, depending on how much your reputation is worth, I would recommend that you do your best to get him his $1500 back soon as possible and never do business with him again. 

I'm not a big fan of mixing family and business because it can destroy relationships.My favorite recommendation is the one nobody wants to hear: work like a dog, save up, and buy things you can afford to pay for.

I'm having trouble finding a provider that will provide me a quote and looking for recommendations.

Any course prep recommendations also appreciated. 

Highly recommend you connect with a local expert such as @Josh Green!

We have a bay-side waterfront property under contract in Panama City Beach. This is a new market for us.  Our current insurer only writes policies for < $1M.  ARV on this property will be in the $1.6M range.  Anyon...

I recommend to my clients to use the SFH markets to generate short term income and wait to catch a 2 - 4 unit property and when they pop up throw those in the portfolio. 

Does anyone have any recommendations?