Customer service is lacking, they are difficult to get ahold of (whether you're an owner or guest), and they price your unit too low. 

We had a similar issue with our deck balusters and I did use the hogwire panels like @Bruce Woodruff said.

I currently own 135 units and manage another 300 for others, and it takes less than five hours a week.

)The problem for us is that since we only manage approx 10 units which are fairly well-run and low maintenance, there simply isn't a lot of work to allocate.

I am finding conflicting information about whether or not this is allowed in Jacksonville, Florida.I've found info stating that the owner must live in one unit and rent the other, or must rent both units to the same tenant, and the two units cannot be rented separately to two different tenants.

That would be covered in the lease.What I call multi-family (2 or more attached units) the responsibility for pest control is on the owner. 

How many units are you up to? 

Is Everyone here from United States only?

https://www.ewg.org/news-insights/news-release/2024/03/over-240-california-community-organizations-unite-againstLate in the legislative process the tax was slipped into a 2022 law, A.B. 205, authorizing the California Public Utilities Commission, or CPUC, to add a fixed charge to electricity bills based on household income.

Needs some love for sure but has great bones with 3 beds 1 bath for one unit, 2 bed 1 bath another unit and an unfinished basement.