Hard to fault her very methodical informed decision.

What I've gathered so far, is that it is more than likely a step in their process to change the electric utility back into PM's name (they took care of all bills on our behalf) by the move-out date.

When he had to take a step back for health issues from what I understand the company seemed to go a bit sideways. 

About a year ago we purchased our home in Marin County. We were able to buy low in a good neighborhood since the home was in need of some work, mainly needing cosmetic work and some deferred maintenance. We have been ...

Follow the step for the deposit-even if it is to send a registered letter to their last known address stating that the deposit was used for outstanding rent and whatever damages or cleaning was needed (itemize it). 

And when their methods don’t work and you turn to your favorite guru for advice, what do they tell you?"

Remember, if a deal is truly off market, you have an owner who knows they are able to sell and is choosing not to take the very simple step of listing it.  

But i would dig into extra insurance and steps to make sure I limit my liability. 

Also what steps should be taken to find a VA position?

So yeah Jay is right (as usual), first step is mediation.