Do not communicate in any form other than email.How long did it take you to resolve things?

But PadSplit does not handle maintenance and any member communications, our management covers that. 

It was pretty upsetting the PM didn't do a good job communicating to the plumber the washer install is tenant's responsibility, nor did they do a good job explaining what happened to cause a 6-hour job at $1100, or try to lower it before charging me.

Effort is still required to communicate with the Craigslist advertisers, but having software to lift the deals out of Craigslist would surely be worth $1,000. 

To their credit they have had good communication with us and have hired the last exterminator that got the job done.

But I feel I see some people grow rather rapidly. wasn't sure if they were using some sort of other method to get ahead. 

Or would you suggest other methods to gather data and insights before committing to a subscription?

There is no hard and fast method , besides experience . 

If it's not, communicate quite clearly with them That their issue is a non issue. 

I really like how you worded all this Tyler; it's very intentional, methodical, no ego and all learning.