If it were me, I would contact the caseworker and explain that you want to terminate their lease for non-payment of rent and other lease violations.

I am having issues updating the service/s provided by my company (not the specialization).

Kyle,I recently met a company that is setting up Insurance captives and is targeting smaller entities than may have been serviced in the past. 

Served Notice of Declaratory Cancellation via service of process company to the address as stated in the PA.

Capital items are considered non-recurring items, so are non-operating.  

Is NC one of the states that has non refundable option money?

I provide a service.

The road is not in, the water main not installed, the sewer main and laterals not installed, etc.Just having the engineering done, and the plan approved, adds significant value to the land, and makes it attractive to a developer who now, doesn't have to go through all that work. while in todays day and age yo would need all those approvals to create a paper lot.. back in the olden days paper lots were created by simply drawing them on a map with zero engineering they did survey though.. and there was no thought given to reality of actually building them or providing services.. 

I recommend they call a rooter service to have lines snaked.

They are eligible for ROFR only if other conditions are met(i.e paid on time, no damage, non-refundable fee per exercise of it).That way you'll get them to behave well, can price accordingly, and hopefully keep them around if they are good.