I would try them out before I spend money on fancy programs I don’t need that cut into my bottom line. 

Refuses to communicate, and is not cooperating in completing the paperwork necessary for CARES/rent assistance programs.

I'd like to know what company/service/program that is from/called. 

FHA 3.5% down would be a good loan program to use so you can save any remaining capital on improvements. 

Hey @Brett Schmidt, that's interesting, I haven't heard of a 20-year loan program like that.  

This is about half of Fannie Mae’s previous allocation.The second major change, according to Aly Yale of Motley Fool, is that: “The new standards will require borrowers to go through the GSE’s Desktop Underwriter (DU) program...All second home and investment-backed loans will need to receive an Approve/Eligible recommendation through this program and have their loan delivered as an official DU loan in order to qualify.

It doesn't make sense to me as FHA is a federal program

Hey @Justin Coulson, there is a program called Podio that is a great tool.

Fellow Illinois landlords, the following is a link to a rental payment assistance program that just opened for housing providers/landlords.

Since you're a 1st time home buyer, have you checked into the first time home buyer down payment assistance programs that TN and AL offer?