@David W.I think one of the problems for getting numbers to back anything up is the situation is constantly changing and you are dealing with human emotion.  

If they wanted to push the issue, they could contact the Human Rights Commission, so better off saying less than morel.

Maybe when they have more bodies to do the work right, I'll invest with them.

If so, you may be able to go at him through the governing body that polices the license.

For example, software systems perform all the following with no human input from management: Receiving payments, assessing late fees, sending pay or quit notices, lease signings, agent commissions and fees, all maintenance request are taken via the system and routed to the vendors with zero involvement by the PM, just pay the bill when it arrives, which can be automated as well. 

The property is still sitting there looking abandoned; something's tied up in court with it now and the investor who got it at the sale.http://www.readingeagle.com/news/article/forgotten-man-body-of-homeowner-found-in-his-house-years-after-death

Are there regulatory bodies that have to be notified? 

We do our best to help out when people have a random question, or post here on BP- but we're only human.

I did get the impression that OP article subject person didn't seem as if anything was really explained to her, she was just along for the ride and trying to decipher things.It is possible that these actors above were humans with internal biases and weren't 'fairly' playing their characters, however.

As humans, we only have so much we can do on our own before we max out our time and energy.