MartinYes, we will respond to your email and include the PRO coupon code.

Too many varied comments here to respond to each. 

The insurance company has not denied the claim and is not responding to my messages so the claim has just been left open. 

Luckily, I haven't been in the situation yet, hopefully never, but here are a few things I'd do to make sure you have backup:1) Written statements from all exterminator companies, along with the bill, and showing how long it took you to respond, and get them in there2)  Written statements and pictures, from all 4 other tenants, showing the quality of apartment3)  Print off all correspondence,  specifically noting when the tenant showed the issue was resolved4)  Proof of payments-- showing she continually paid rent5) If you haven't already, or if she hasn't move, I'd write her a letter,  stating if she doesn't like the place, since she hasn't signed a lease, it's M2M, that she is free to leave next month at no charge.    

It becomes a waste of time to look for deals for your friend in California if he isn't quick to respond. 

Thanx to everyone who has responded so far.I ask because I've been preparing a presentation on Debt Strategies focusing on three primary strategies:Debt AccelerationDebt "Snowball"Debt ReductionThis is geared toward W2 people, mostly.

The contractor had arrived as scheduled and tenants were already notified the day before, but tenant was scared because she thought it was someone else at the door.And it wasn't five cop cars - it was one cop at the door responding to her call, and two down the street waiting to backup just in case.So, today has significantly improved: no-one was murdered at the property!

They responded with a choice of three format options:PDFTRWUDEF (universal definition)What format should I select if I need to convert to excel for direct marketing campain?

 @Jennifer Hicks @Jacob Wathen and @Mike D'Arrigo Thank you for responding. 

Thank you again for taking time out of your day to respond.