I offer an online payment portal to submit rent payments via ACH or CC - they "couldn't figure out how to use it" so I set us up to accept Zelle payments.

Are you set up with a lender at this point?

If you’re set on a duplex with minimal rehab, an investor focused agent should have a strong network of contractors who can give you quick quotes, so you don’t wind up with any pricey surprises.

Some companies allow property owners to select tenants and set the screening criteria...We do not - our criteria does not bend. 

We can't wait to see these set up.

They don't understand how to price effectively, study the market, set boundaries with tenants, establish policies and procedures, communicate, and dozens of other things.

I used to own a large SFR management company I sold to Evernest in 2019 and I manage a Kroger SC and a set of retail condo suites for a client now but it isn't my thing. 

I would set up calls and then sit in and listen, every day, typically a few times a day for around 6 months.

I am genuinely curious to know what some of the goals are you have set for yourself this year?

Some of their objectives include bundling them together and selling them to funds that invest in such assets.