Although it can feel 'old-school' sometimes local buyers prefer traditional marketing methods. 

Easier to sell "knowledge" than actually do the business.

I hope this makes sense as I am describing it but feel free to ask any questions on it. 

I feel the tenants know the leasing laws pretty well and they are pretty hard to deal with.

Feel free to shoot me a message or email!

Like all other professions in the world, cleaners exhange time, work ethic, and knowledge for money. 

You've come to the right place to gain general knowledge.

Feel free to PM me anytime.

Ultimately, I decided the risk of dealing with the bed bugs and dog incontinence was too risky and didn't feel they would be there long term.  

@Wayne Kennoff- thanks   1) getting a personal referral is a good place to start 2) if you have narrowed down the options to a few -  contact both on the same  days and ask them for whatever  quotes  for your scenario ...ask for a loan cost worksheet  if  possible .  ...if their pricing ends up being  the same - make a decsion based on the  feel  for  cutoner  service you get when communicating with them.   3)  make sure they  disclose all the fees  related to the  refinance  ( not just their  own fees ) ..4)  reviews are   hard to  use to make a decision ( as you found out ) 5) rates are pretty high right now for rental  properties ....if you can wait to  refinance - you might consider doing so ...if you need to refinance - so be it ...Good luck