Their customer service and closing time is a little slow but with an introductory rate of 1.75% at 85% LTV you can't beat it.

Agents are always chasing the next commission, and lose sight of the big picture.  

I can't comment on condition of the mechanics but judging from the pictures the exterior looks to be in great shape.

We've really updated/remodeled and made our current home awesome and in move-in ready condition (new carpets, paint, fireplace, remodeled kitchen, remodeled bathrooms, custom tile, etc...).

Due to the volume of business we give them we expect priority service and volume pricing.We are trying to get them to take before and after pictures of the job they are doing to be able to upload it in our portal so the owner can see what was done (that has proven to be a bit of a challenge with 3rd party contractors) our in-house maintenance team is required to take pictures and video of any job they do. 

you can tell from my picture that I do not resemble the main stream  shape or skin color . 

There is no reason to bring your agent into the picture if you do not have to. 

A contractor I use mentioned one of his other customers was retiring from the business and looking to sell his rental property.  

If you are selling a property staging and good pictures are the most important in my opinion.

We are climbing roofs, poking the walls, peering around corners, twisting knobs, crawling through attics and crawlspaces and taking an epic amount of pictures.