Now you have the burden of proving that your text message is legal proof that your lease was renewed (I wouldn't go to court with that argument).

@Shea Spinelli If you PM me, I can send you a sample XL spreadsheet that you can customize that we use to apportion the expenses among the Tenants ..

But the solution to this whole Spam argument is actually really simple.

If the tool has merit, then build it for yourself, and it will pay for itself on that basis alone.If it will not pay for itself (& time counts as a cost) when the only customer is yourself, it's probably been done a thousand times, and/or isn't as useful as you think. 

You should have an inner circle of people you trust like your Banker, Agent and rely on the inspector to do their job.I have closed on many homes for customers that they did not visit first for example they are living in California buying in Indiana, Ohio, Florida or New York buying in Vegas. 

I know that I can go in, in either platform, and refund for days as needed without involving the "customer service" people.

Our title companies customer service departments are second to none all of this was free for me..

Your tenants are customers, properties are your product and reputation is your brand.

IREM President Libby Ekre, CPM, shares five essential things to look for:Licenses & Certifications – Ensure the firm has certifications like CPM or ARM, guaranteeing adherence to industry standards.Regional Experience – Local market knowledge is crucial, especially for properties in smaller cities.Property Type Expertise – Match the company’s strengths with your specific property type for better management.Company Culture – Look for a firm that values customer service and team management.

She has a valid argument that this is a month-to-month rental agreement.