@Nicholas L.thanks a lot for responding so quickly!

There's a few other exceptions such as a tax lawyer, but I find that a lot of folks find comfort in just having me respond to any notices that they might get.

We have even first-responder equipment ready (carpet fans, dehumidifier, puddle sucker pump etc) to deal with the issue quickly and curb the damage, before we get the contractors in to do the repairs.

Thank you for responding.

I just don't have the capacity to respond to guests needs and run out and get something to staff the unit if there is a need or fix something. 

@Henry ClarkThank you for the information and time spent responding, VERY HELPFUL!

@Zach NelsonThank you very much for responding.

I want to first say thanks to everyone who responded with great advice and mentorship.

A lawsuit on public record against them could put some serious harm in their future endeavors especially if they have a track record of bad deals.Note: I am not commenting on the experience of either party noted above and responding in a fashion that this information could be used for fill in the blank company.

Since your responding on here can you get someone to respond to my email?