Have they suggested any solutions, like a marketing boost?

And on the commercial build out do you believe this to be an attractive feature to the renters and their customers.

There is always a solution but I have some questions. 

I'm finding it hard to believe that Xero doesn't have the ability to do this will all their custom reports stuff.In Xero I can't figure out how to get a view in a report how much the principal has paid down over the selected time period. 

It's more predatory than solution driven.

You have to find a customer who wants this type of property. 

Thanks @Bruce Woodruff, PM me @Randy Cheval and I will send you one that I have.Remember, I am not an attorney and it will need to be customized for your use.

What’s the best solution for them? 

I have a lender that works with investors and foreign nationals, I am sure she can find a solution for your situation.

Getting a pro account at HD or Lowes might be a solution.