The goal here is to be compassionate, flexible and understanding, but to also come up with a written agreement for how the tenant will pay their rent going forward.

You'll be waiting a long time to evict because everything will be backed up after this COVID-19 brouhaha so, I'd put on my friendliest, most compassionately sounding self; even if you have to fake it, and offer them cash to be out on such-in-such date w a clean property.

But we should be compassionate to others. 

This is an unprecedented health and financial situation , so we are being flexible and trying to be a part of the solutions :1) If our tenants alert us to their inability to pay rents - we are being compassionate and listening.2) We are asking for little more background on their situation ( Lost job ?

However this is unprecedented times and I believe we also should be compassionate and understanding of their situations.

I was very compassionate, yet firm.

That being said as an investor, it is not your responsibility for the tenants financial literacy.I think offering any aid in this way in compassionate and a kind gesture.

Sure, we want to be fair and compassionate, but not stupid either.

Last month I took the compassionate route.

There are a lot of people who chase foreclosure leads but very few who do it compassionately and in a selfless manner.