What I find to be most valuable: Ease of use, cost-savings and efficiency and here's what I mean: If using an interior designer to furnish your rental, they will hand you a list of supplies + furniture to buy and what I was able to do with Minoan is upload that list as a CSV file and then they come back with a quote of all of the items they can fulfill along with their respective discount. 

I would recommend keeping them, and gradually increasing rent on par with market increase + 1 to 2%.You could get a better qualified tenant, but they could be worse with money management, property respect, etc.

They do an extremely good job at communicating in a professional and respectful manner, but not so much anything else.

Be careful about working with PMs who don't really respect investors.

I respect that thought, but Duluth to St Paul is more than two hours each way.

Some of my personal friends are on the list, and I highly respect them as my peers.

A cost segregation study is a strategic tax planning tool that separates the assets that have a shorter useful life and can be depreciated over 5, 7 and 15 years from the residential rental property or nonresidential real property that are depreciated over 27.5 and 39 years, respectively.

And they sell lots of them.My issue with them is that from a quick look it looks like they're selling everything at a 20-30% premium (which I understand and respect).

You and this private person you met hammer out the details of the loan at the kitchen table so to speak and you seal it with a handshake and your reputation that this Private Person already respects or whomever introduced has vouched for you.But if a man opens a lending company tomorrow with 50 Million of his own capital and he checks in on the HML market to see what it bears and he copies his products and UW guidelines and now is he PML or HML? 

At the end of the day, both of these respective vendors/individuals are paid when the deal closes.