From my experience many lenders and especially realtors do not understand the loan.

What you experience in Milwaukee is pretty typical for a class D neighborhood.

Ask how many units they manage and how much experience they have.

Does anyone have suggestions or experience in this area?

@Laura Winegardner, for what it is worth, I would certainly play up the naivete of being new to this.  

Does anyone have suggestions or experience in this area?

To avoid going through the same poor experience, keep reading.Even if someone gives you a referral here, do NOT make the mistake of assuming that the PMC will meet your expectations, just because they met the expectations of the referral source.In our experience, the #1 mistake owners make when selecting a Property Management Company (PMC) is ASSUMING instead of CONFIRMING.It's often a case of not doing enough research, as they don't know what they don't know!

When I searched the BP Forums for "commercial valuation" and "commercial value-add" I saw some information about people finding deals where the seller wanted to sell a commercial property for when it was "Stabilized" - but this seems slightly different than making improvements that go beyond filling vacancies.Obviously I have far less experience than Brandon Turner!

Quote from @Zenna Weis: Yes, you can charge the tenant for the repair or replacement if they were the cause.I'm not a licensed plumber, but I have enough experience to believe this is an exaggerated case.

Remove everything that's not necessary and use Airbnb's free photography to get some nicely lit photos.