I think as BP evolves it will address these issues from an AI or automated approach or better lookup function.  

With permit, benefits are 1) get depreciation and other tax write off benefits since it’s a permitted investment purpose ADU, 2) probably better for resell value, 3) have a separate address and don’t have to bother sorting out mails for our legal tenant, etc. without permit; benefits are 1) no hassle to get the permit, 2) no permit fees, 3) no tax on rental income (as it is more like a “roommate”)Has anyone gone through a similar situation before?

What steps would you recommend to minimize damages and resolve this issue efficiently?

Of course making money is on that list, but more importantly, address the other goals which are just as important.

We focus on CapEX before beauty. as a realtor we understand selling or renting homes you have to make the home function, Roofing, windows, electrical and plumbing. after we address these we focused on beautify making sure the upgrades match the area and is forward thinking with color scheme, flooring, and flow.

He is a great real estate lawyer, who is efficient with his time and does not require large retainers.

Did you know you can only have 24 devices per email address on Roku? 

And don't expect the compliant tenants that complained to stay after you minimized their concern and did not address it.

Cannot comment as never done business with this person but if someone needs to change their number and email addresses, there are typically reasons why. 

In addition to their standard updates, I appreciate the regular calls with a supervisor to address any issues with our rep and make sure everything is on track.They've managed several of my properties, and while there were occasional maintenance costs, I felt they were reasonable and necessary to keep the properties in good shape and avoid bigger issues down the line.