I would also recommend Excel1031, Weiming Peng, I have personally worked with him on many complicated exchanges.

Personally I would demand the security deposit back and then offer to let them keep it if they release you and your daughter from any other claims.

The days of "my word are my bond" are long gone, particularly in larger communities where other agents don't know you personally.

Maybe they feel discouraged at possible competition. 

I tend to be in the later camp as a personality trait and not as someone with hard data that knows which one is better. 

And I'd only recommend someone I've personally used.

They have no income, so they can't refi or HELOC to use their equity for their personal expense.

Meanwhile the average compensation is likely to further reduce from nearer 5-5.5% to 4-4.5%* These are personal hypothesis based only on twenty years and two days of the new rules. 95% of my transactions are buyer broker related, so you could say I'm biased but I an neutral.

Feel free to message me if you have more questions :)

I emailed this person back and informed them, yes, we have a no pet policy.