I’ve heard him speak briefly about this on a podcast or two and am signed up to attend a webinar with them later this week.

@Justin Goodrich I can speak for a lot of investors and say our biggest problems are out of our control. 

I'd like to speak to another point also. 

Sometimes I wonder if people just feel better about themselves to spend all those nights and weekends on real estate when, realistically speaking, they would have earned just as good a return (or pretty close to it) by investing in a stock market index fund and had way more free time in life  I realize my premise here is antithetical to the whole notion of BiggerPockets so of course bigger pockets hates me writing this, as do all real estate agents and property managers, but it’s the truth and everyone needs to think about it

I would encourage you to speak with property management professionals and a property management attorney to get an idea of what procedures you should have.

The negatives are what you will read in the articles. 

I've uncovered some info only after speaking with other tenants. 

Quote from @JD Martin: I can't speak to rates - I think eventually they come down out of sheer necessity - but as far as the economy we must be living in an insulated bubble up here in Northeast Tennessee; no one has bothered telling us the economy is bad.

I had to speak to them for 2 weeks to get it fixed.

A lawyer could speak to it better, but I would be concerned about screening this way. 2.