Transparency, regular communication, and clear milestones have been critical to making this successful.For those of you who are considering working with private lenders or want to improve your deal structure, I hope this gives you some food for thought.

However, I read some bad reviews about them. 10% service fee from landlord, plus 8% from tenants.

The general rule of thumb when using debt is to ensure that whatever asset you buy with the debt should make more than the debt service.  

Do you offer such services?

If you are open to non-traditional methods of financing, you could use a debt service loan to bypass that requirement.

The reality is you have to pay for services like this and be prepared to eat the cost if the deal doesn't pan out.

Proceeds to segregated account to be disbursed ONLY on rental property improvements and expenses to preserve the deductibility of interest on your Schedule E.

I have enjoyed it so far- it has helped us improve our email automations, lead magnets, and my investor on-boarding process.

They stopped paying the lender and wanted to work something out with the lender but the time is running out (ie the management company did not do any significant improvement during the forbearance period) One of the LP just emailed me and said we need to raise 65k to enlist help from this company.

any lender wants to know how you plan to service the debt.