I even pointed out that in the service business you will always hear both positives and negatives.Either way, I hate that you were so offended as that was not my intention.

In this case, I read the customer service notes and email communication and felt we dropped the ball. 

As a result of the PG, generally all lenders will consider this in your DTI (global debt service on commercial loans). 

I started doing work and managing my own properties and now I would like to offer services for others.

Realistically, I’d think servicing the crew is a bigger pool of need but I’m also curious what they do for the stars.

No matter what, if this is your first investment property deal, you will have to have some "skin in the game" with anywhere from a 10% to 25% down payment, plus closing costs and required reserves.

As many investors know, lenders typically require more down payment 15-25% and to utilize Debt Service Coverage Ratio or DSCR loans would not allow vacation rental projections or income to be utilized for qualifying purposes.

My PM company had a maid service come in for $130 for cleaning a 2 bed 1 ba.

We have a 3 day stay which cuts down on partiers, but actually chatting with guests provide a level of customer service they appreciate and allow us to make sure they have a great time while keeping tabs on possible troublemakers.

Any screening service should provide the Adverse Action Letter.