People I can learn from and really build an honest working relationship with !

I understand Airbnb's point view based on what you said was going on.The actual owner is going to have to attempt to straighten this out.

How are people holding security deposits in NC?

Understanding the local market was also crucial to making upgrades that appealed to tenants and increased income.

@Jenna BamletSo if I understand your situation correctly we are at this point1.

People need to be able to picture their tastes, not see yours.  

None of these people would need the money back in less than 5 years. 

It's possible that they heard a little bit too much from the fair housing commission and are now considered a "professional tenant"Usually these people will not listen keep withholding payment, and take advantage of the system as much as possible.

Some were innocent victims , crime on average people , others were criminals on criminals .  

I think both need a great deal of people skills being able to deal with multiple different people with multiple different desires in the transaction and being able to balance all of that is hard work in of itself.