Cash-out refinance to pull that capital out and redeploy in other investments (not my favorite). 

So it's not unusual for them to take liberties they wouldn't otherwise, like taking favorite light fixtures with them or digging up plants.

What are your favorite sites to create free/budget online property flyers?

My favorite is when the property is owned under a business name. 

What is your favorite book?

Or perhaps just some personal favorites of yours on the subject? 

If you're on site "managing" contractors, but you're really watching TV, playing on your phone and sipping your favorite libation the majority of the time, while intermittently talking to the contractors and checking their work, well that won't help your case.We frequently use the primary purpose test here. 

That basically one my favorite warren buffet quotes "be fearful when others are greedy and greedy when others are fearful"

What was your favorite part about talking to them?

@Luke Nesler I'm sure you've come across it, but my favorite resource is David Greene's book on the subject.