Covered patio to sit in the fresh air with some grass and flowers and talk.

A code violation that is the landlords fault can be created as easily as removing the outlet cover and calling inspectional services.

One of the complaints was that none of the electrical outlets worked in that back room.

The ones I have in my multi-family units are always the ones that go above and beyond taking care of the property doing things like picking up trash, raking leaves, pulling weeds, and planting flowers.

here are a few options: -check that all wall penetrations and gaps have been properly sealed, including outlets and other electrical boxes.  

If a tenant calls you and says her electrical outlet in the dining room doesn’t work because her lamp won’t light or her TV won’t run when she plugs it in…what type of an emergency is that from 1 to 5f: If a tenant calls and says, the roof is leaking and it’s ready to fall down on my head.What type of emergency is this?

They also get other gifts from time to time, such as: house plant, flower basket, flower bowl, bedding plant, door mat, fireplace log, professional carpet cleaning of traffic areas (for long term tenants every 5 years).We do not do rent concessions.

When they first moved in, one of the guys decided he wanted to put his bedroom in the unfinished basement, so without contacting me, he painted the walls, put down carpet, and installed outlets, a ceiling fan, and a switch with romex. 

There was courtyard patio in the center of the building, and tenants could request to have planters assigned to them, so they could plant veggies or flowers, etc. 

I solved that issue by having the contractor remove the outlets from the basement -- now, no one could plug anything down there and there was no reason for anyone to hang out in the basement.I told Jane Doe she had to vacate by March 31, 2015 as we were going to "renovate the building" (which is true but I just wanted her GONE).