Say in this example you were required to take what equaled 10% of the property.

Appreciation there is low, rents are low, and assuming maintenance as a fixed cost (for example, a hot water heater costs $450 from Lowes in Allentown, $450 from Lowes in Scranton, installation takes the same time, and labor costs aren't all that different), the ROI isn't great.

Here are some points to consider:Renovation Costs: Even if you did the work yourselves, you can typically include the cost of materials and any contractors you hired in the renovation costs.

I don't particularly care about liability issues - I have insurance - I care more about deductibles and down time from a tenant letting a place flood because they didn't know where the shut off was, for example.

Offering something not typically done in your market won't generate a return. 

I think a daily allocation of 15-30 minutes for thoughtful communication on top of automations is probably a good starting point.An example that comes to mind is modifying an automated message going out for something personal that the guest shared with you in their communication so it has a warmer touch but the bulk of the lifting is still the base guest messaging.

Fair housing fines are no joke- they typically start around $10k.

The amount of people relying on RAFT for first, last and security is extremely common in lower income areas since they are typically living paycheck to paycheck and it is hard to come up with deposit to move into a new place.

You will find hundreds of spreadsheets already built, usually available for less than $10.Example: https://www.etsy.com/listing/1220746871/rental-property-roi-...

If you can't run comps on your own or with a member of your team, use Zillow or Redfin or your favorite agent's website (mine is adam-davis.remax.net for example) and search for the criteria (bed/bath/sf) of the property you're looking for, or search for the address.