I checked out your website.. and its evident to me your company is a higher end management company..

i would insist that they fix it now or show evidence from a professional that it is structurally sound. you may need to prove that it is structurally unsound. you may need to contact a HOA atty.

So, is there any evidence that Detroit's schools are turning around?  

Did she send you picture evidence?

I would check back in a couple of months to see who is occupying the property as the evidence you have at this point is just hearsay. 

Evidently the plumber you used is not that familiar with steam. 

And yes, self-education is certainly the self-evident way forward.

That way, if the First Class mailing does not come back returned, you have some evidence that it has been successfully delivered.  

After the buyer's Inspector left, the Pest control Inspector showed up and would not pass the house due to evidence of terminates.

Some states also require state residency.Real Estate Education: You must take certain classes required by the state, at a state approved educational institution.Exam: You must pass the real estate broker's exam.Trustworthiness: You must submit evidence of your trustworthiness.