Landlords should have the integrity to tell their tenant who they are.

Also, is there a point where it's up to the tenants to solve their own problems and how do you draw that line--eg if there's noise or loud music in the neighborhood or other quality of life issues that don't apply to the physical integrity and function of the property.

That would shake me certainly.Draft that nice letter, honor your suggested option of first option if you want to sell, (integrity matters whether in writing or not), and if you decide to move back in to your home prepare yourself for a few dinged walls and stained floors!  

It is more important to maintain integrity than not hurt feelings.Allen Fletcher

If the tenant has been a good client and you feel charitable (there is nothing wrong with a compassionate business as long as you are not being taken advantage of or starving yourself/family), then I'd arrange with the tenant to deliver the keys to you on XX date and you will either a) prorate their deposit back to them according to the days they had "key occupancy" assuming the condition of the residence meets your standards to release the security deposit, or b) charge them the amount of the anticipated date XX on the 1st of August and then return their security deposit upon their subsequent vacancy and cleaning subject to your inspection.Personally, I like the prorating of the security deposit better if you feel like the tenant is a good individual and will treat your property with integrity before they move, and it shows additional compassion by not tying up their money while they position themselves for a new location.In any case, do not put yourself in odds with the law, and do not perform any activity that would allow your tenant to come back against you. 

Having a team of professionals behind me I know I can make a profitable real estate investing business.My vision for the business is one with a reputation of quality, honesty and integrity.

I like Chris Mason's thinking behind this, but I also believe there needs to be a higher level of integrity taken towards our investments and tenants.Just to be clear, I'm not for this ordinance! 

Like I said, I work daily with tremendous attorneys with high integrity and ethics. 

You have a portal on your website and more.....You have an option to integrate with QuickBooks.

FYI - When using QuickBooks - you do not need any overlay for property management and accounting.Unless you are looking for screening tenants, posting to online sites etc.Agreed Buildium, Propertyware (great with integrating with QuickBooks), Appfolio are few good software and many more where we helped our clients.