As another contributor posted, we treat all tenants the same including providing a walk-through/showing of the property pre-rental.  

Money talks...BS walks. 

This was a perfect set up as it had a walk out basement/separate unit with 2 beds/1 bath and a kitchenette.

Did you have an agent or someone else do a walk-through for you?  

This can happen due to moisture damage or improper installation techniques such as using too much adhesive or not allowing ample time for drying before walking on them.

If the broker doesn't know then you walk in and ask the manager...You would be surprised once you start getting people to talk.

You want to lead with you being a new local investor who walked by the house and saw it was in disrepair and thought you could be of help sending updates on the property.

You might potentially be able to deduct the travel costs from CA to MA/NH/RI once you acquire the property.You may want to work with a CPA who helps working with new investors to have a walk-through of what is deductible.

Fellow Newbie here I look forward to walking this journey with you!

Early in my career, this really bit me in the tush and I am seeing many investors walking right into the same trap.