Their policy changes including price increases, charging for every little thing as an "add-on", complicated GUI and the lack of fixes of known problems (posted by their "community" on a Facebook Group), and super slow ACH deposits (which take 10+ days!)

The state doesn’t have rent control laws, but landlords are prohibited from collecting more than one month’s rent for security deposits.

I’m okay with telling them to break the lease and I’ll give them their deposit back minus the cleaning fee.Any thoughts/feedback is greatly appreciate Thank you 

We usually give back the application fee and the deposits if they already gave everything with the application.

Now they’re asking for a 10-day, non-refundable $3,000 deposit and earnest money, which makes me hesitant.  

Tenant shall not allow any sweepings, rubbish, sand, rags, ashes, bones, grease, or other substances to be thrown or deposited therein.

I've been doing it since 2015 (including Section 8), and I've yet to have any damage done that exceeded the security deposit.

If you don’t have enough money for an earnest money deposit than you shouldn’t be doing the deal. 

Consider all the things that could go wrong and see if the lease addresses them: unauthorized pets or tenants, early termination, security deposit, lease violations, late rent, eviction, lawn maintenance, parking, etc.5.

We are currently researching a $0 security deposit option for tenants.