People have brought up interesting ideas to help you get to the next level.

I see a lot of investors buy good investments, but then they lose tens of thousands because they have no idea how to manage.

What ideas do you have around retention?

They are completely anathema to the idea of building wealth in RE slow and steady.

This is the graveyard of great ideas, plans, hopes and dreams that were never done.

Going forward it would be good to specify that your property management software is the only acceptable method of payment in your lease (if not done so already).It might also be a good idea to check the pre-existing lease to see if they have any clause like that (sounds like you already did that).

Several years back, this was the expansion from Queen Creek, which was the expansion from Gilbert, Which was the expansion from Chandler and Mesa....you get the idea. 

Quote from @Erick Pena: A "good" rental property is one that covers all expenses (mortgage, taxes, insurance, maintenance, property management fees, and any other costs) and still leave a surplus (commonly referred to as cash flow).Calculate cash flow as: Cash Flow = Rental Income − Operating Expenses − DebtThere's much more to it, but that's the basic idea.

I love learning ideas to make my business better from other local investors.

I was hoping to hear some ideas on what everyone is doing, other than working a W2 and eating ramen.