If you've been living in the area for a while, you surely have a handyman, plumber, etc, and friends who can be your eyes.

Tenants should be paying for anything they did that required repairs during the tenancy (eg they caused the toilet to back up, they pay for the plumber).I don't know what software to recommend, but you can do a lot of it in excel in a single file, just use different worksheets for each property within that one file.

I don’t think that he would risk his reputation on making a couple thousand here and there by forming a shady side business.

Also, why are all you newbie REIReply addicts so insulting and dismissive, like the reputation of this brand new company is more important than your own networking and reputation? 

@Tim Lewis thanks for the info, I actually moved to Cleveland so wanted to get a reputable pm for properties I already purchased.

It all comes down to reputation, communication, and licensing.

BUT, when you “accept” business that has low profitability, takes an inordinate amount of time, is outside your area of expertise, or does not add to your reputation for expertise, you’re replacing highly profitable business that does add to your reputation as an expert and leads to more profitable business.

Building Reputation: How did you go about getting your name out there and establishing credibility as a private lender?

I 100% think you should add a hot tub even if it just a plug and play one that is reputable.

I work with a colleague that used to be a manager type prior to getting into Sales and assured me they are reputable!