Also per my contract it states that I should give a 30-day written notice of intention to terminate (which I stated verbally but never written) otherwise the agreement is automatically renewed from month to month (I grabbed a general lease, I should have customized it).- What if they pay the rent they owe for this month?

EtcIf you are new then it can be difficult to even know what you want from your PM until you've experienced some "getting to know each other" pains.In a way I am a little understanding....think about if you were running a PM company....you kind of have two very different "customers": the tenants and the owners.

Does option # 2 apply to customers buying a property using conventional?  

She talked about a customized program to meet our needs, but would not elaborate on the program unless we already committed to some Mastery level.

At some point you realize (sooner the better), that cards are for having, not for using. use only to keep active. charge a tank of gas and send them a check when you get home.Yes, you need mid 700's to be a decent customer in a bankers eyes. 

If $80 is going to break you, you need to find a regular job.When you show up, they let your customer know that you are serious about your business.

If they get offended tell them they are the ones who became realtors and they should know their customers come first.

This is called a "Snapshot" of what you are worth.Let's take a look at the Customer Center (Tenant Center)This is a list of your tenants and where they live.  

My professional background is within the area of logistics , distrubition and customer service. 

If they are good, they can just let a customer hire them and pay them to do the work without the risk of building an investment project.